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Beauty Club FAQ
General
+ What is Le Mieux beauty club?
Le Mieux Beauty Club is a free rewards program that lets you earn points on all purchases and use those points to redeem rewards.
+ How do I become a member?
Sign up with your email to start accumulating points immediately. Be sure to sign in for every purchase so that you accumulate points. Purchases made through Guest Checkout will not redeem points.
+ What are the membership perks
| Benefits Summary | Bronze | Silver | Gold |
|---|---|---|---|
| Seasonal Savings | 10% Off | 15% Off | 20% Off |
| Bonus Points | X | X | X |
| Spend Threshold for Tiers (Annual) | $0 | $350 | $1000 |
| Birthday Reward* | X | X | X |
| Referral Offer** | X | X | |
| Merchandise Giveaways | X | X | |
| Early Access To Sales | X |
*Birthday email will send automatically the first day of their birthday and they can use it on ONE purchase and have the entire month to use. Members will receive250 points ($10 redemption value).Cannot be combined with any other promotional offers.
**Referrals:Sender (Beauty Club Member) receives$10 creditif Receiver (Friend) makes a purchase using the link sent by Sender. Cannot be combined with any other promotional offers. Minimum purchase amount $65 required to use credit.
Tiers
+ How do I know what tier I am on?
You can view your tier status when you log into your account.
Bronze: spend less than $350 between January 1 and December 31 in one calendar year
Silver: spend $350 or more between January 1 and December 31 in one calendar year
Gold: spend $1000 or more between January 1 and December 31 in one calendar year
+ Does my tier ever reset?
Your tier status will reset onJanuary 1of every year.
Points
+ How do I earn points?
| Point Value | $1 = 1 point |
|---|---|
| Create An Account | 25 points |
| Birthday Reward | 250 points ($10 Value) |
| Successful Referrals | Sender $10 off (minimum purchase of $65) Receiver $10 off (minimum purchase of $65) |
| Leave a Review | 10 points |
| Leave a Photo Review | 15 points |
| Share on Facebook | 10 points |
| Share on Instagram | 10 points |
+ How do I redeem points?
| POINTS | REDEEM |
|---|---|
| 250 | $10 |
| 500 | $20 |
| 750 | $30 |
| 1000 | $50 |
+ When will my points credited to my account?
Your points will automatically be applied to your account once the return window on that order has closed. Ourreturn policyis within 30 days of purchase, so you can expect to see your points in your account within 30 days. For more information on returns, please refer to ourReturn Policypage. Please note that points do not include shipping or taxes.
+ Do my points expire?
Yes. Points expire after 12 months of inactivity. Inactivity refers to customers who have not earned or redeemed any points within 12 months.
+ What happens to my points if I choose to return an item?
Your points are dependent on your purchases. If you choose toreturn an item, all points earned for that purchase will be deducted from your account.
+ Can I use my points during promotional periods?
No, points cannot be used or combined during promotional periods.
Referral
+ How does the referral program work?
Send a personalized link to a friend. When your friend uses the link to make a minimum purchase of $65, they receive $10 off that order, and you ALSO receive $10 off your next order. Please note that your $10 off cannot be combined with other promotional offers. Minimum purchase amount $65.
Need More Help?
Call (888) 327-8188 or email shop@lemieuxskincare.com
